MB Financial Bank Loan Servicing Specialist II, III - 6111 N. River Rd in Rosemont, Illinois

Job Description:

ITOB *Reference: CB16626**

**Summary

The Loan Servicing Specialist will be responsible for processing system entry of payments, advances and account maintenance related to debit and credit transactions; administering complex transaction analysis and posting for involved debits and credits; performing reconciliations and report review. The incumbent will support management by investigating and correcting problems.



_Additional Responsibilities for Level III


The Loan Processor III will handle the most complex transactions with minimum guidance, provide training and act as a resource for other co-workers; serve as a back-up to other functions or projects within the Loan Servicing Department, and complete projects as assigned by management.

**Essential Duties and Responsibilities

  • Determines process needed to complete complex transactions; processes all levels and aspects of maintenance and monetary transaction requests in AS400.

  • Completes transactions and identifies the movement of funds required, including outgoing or incoming wire transactions.

  • Responsible for report review, and resolution.

  • Reconciles general ledgers related to Loan Servicing.

  • Processes current tickler events that may require transactions or maintenance to the appropriate loan; communicates with lenders, CBA’s or documentation team, as appropriate.

  • Supports management by investigating and correcting problems and assists with inter-departmental cross-training, as needed.

  • Completes projects as assigned and effectively prioritizes the daily work flow to allow for additional assignments at peak periods.

  • Provides effective back-up for other processing positions.

  • Complies with all applicable federal and state laws and regulations.

  • Responsible for reviewing and processing reject items. Reject items must be worked daily.

  • Provide support to the ABL team and processes all levels and aspects of maintenance and monetary requests in AS400.

  • Accurately and efficiently process rate changes as required, ensure appropriate approvals are received.

  • Responsible for timely processing of TSYS transactions in Quick Remit.

  • Work with business units to process complex charge-off transactions in AS40.

  • Responsible for processing final resolutions, 1099-A’s and 1099-C’s in AS400.

  • Responsible for REO and ORA processing, work with business unit as necessary.

  • Complies with all applicable federal and state laws and regulations.

  • “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy.

  • Other duties may be assigned.

_Additional Responsibilities for Level III


  • Proactively test new releases and upgrades to core loan system to ensure enhancements are working as expected.

  • Assist with Data Validation (conversions-as needed) to confirm the data represents the desired mapping expectation.

  • Assist with creating and modifying procedures as a result of system upgrades, as well as testing these procedures to ensure successful implementation.

  • Monitor and participate in off-site testing for Disaster Recovery as needed.

  • Produces and analyses tracking,. KPI and performance reports by utilizing existing or writing new queries in Fiserv, Hyperion, or Excel.

  • Performs data exploration including statistical reporting, trend/pattern spotting.

**Competencies

  • Proficient at interfacing with all levels of internal customers, and communicating in both written and verbal form.

  • Ability to meet deadlines within tight time-frames and multi-task when the situation calls for it.

  • Ability to recognize and communicate special handling needs for complex loan transactions.

  • Cross-training within department of new functionality and procedures.

  • Ability to write professional correspondence and can communicate effectively with staff and business colleagues, to professionally represent the bank.

  • Critical thinker with the ability to problem-solve.

**Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the preferred knowledge and/or skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

_Education/Experience


  • Level II -Bachelor's degree from a four-year college or university; and a minimum of three years related experience and/or training; or equivalent combination of education and experience.Experience in a loan operations environment in the banking industry preferred.

  • Level III - Bachelor's degree from a four-year college or university; and a minimum of four years related experience and/or training; or equivalent combination of education and experience.Experience in a loan operations environment in the banking industry preferred. Has experience in data mining or analytics in a banking or financial services environment.

_Computer Skills


To perform this job successfully, an individual should have knowledge of Word and Excel spreadsheet software. Experience in a Fiserv environment is a plus.

Supervisory Responsibilities**

This job has no supervisory responsibilities. May perform as a team leader as necessary.

**MB Financial is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

**As a part of the MB Financial hiring process all applicants will be required to submit to and pass a pre-employment urine drug screening.

2016.12.02