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US Foods Load Coordinator in Rosemont, Illinois

Join Our Community of Food People!

The Load Coordinator ensures product availability through the timely delivery of all company inbound (USF managed, vendor delivered, backhaul, cross dock) transportation loads to multiple warehouse locations. Works directly with the Load Planning Team, Logistics Development Team and Replenishment to drive freight revenue, service fill rate and on-time delivery across all divisions. Determines the best delivery mode that meets or exceeds customer expectations while managing costs.

Analyze financial impact of requests from purchasing, operations, suppliers, and the transportation providers related to detention, unloading, and other accessorial charges and makes the decision on whether to approve or deny additional charges

Determines the most appropriate recovery solution based on understanding customer acquisition cost vs. expediting cost along with out of stock service issues and out-bound re-delivery cost to customers.

Analyze on-time service to divisions; identify issues, provide/implement resolution, track results to completion

Monitor inbound delivery schedule, along with future receiving appointments in SmartDock, and update purchase order receiving date information

Analyze multiple inventory reports to proactively manage and resolve inbound issues

Monitor fill-in transfer orders in coordination with RSC and Division Replenishment to ensure product is prioritized accurately and meets requirements

Collaborate with Division Operations to adjust and balance inbound receiving without negatively affecting service levels

Education/Training: Four-year college degree in business, operations, or supply chain management or equivalent supply chain work experience required.

Related Experience: 3 years progressive logistics, transportation, or distribution experience is preferred

Knowledge/Skills/Abilities: Excellent customer service skills, with the ability to work through obstacles to achieve a goal; ability to interact positively with wide variety of employees at all skill levels; demonstrate effective problem-solving, sense of urgency, conflict management, and negotiation skills; Proficiency required in the use of Microsoft Office especially Microsoft Outlook and Excel, as well as PRISM, SmartDock, Manhattan -TMS experience preferred.


EOE* Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status*


We're continually updating our safety procedures and taking every measure to ensure the protection of our candidates, associates and customers. Our workplace safety efforts include using sanitized interview rooms, social distancing, providing masks and gloves and sanitizing truck cab interiors. We also have COVID-19 Wellness Checks for anyone entering our facilities and safety barriers in select locations in our production facilities. To help our customers make it in this challenging time, we’re providing robust support including webinars, one-on-one consults with our experts and detailed reopening materials.

US Foods is proud to have donated $10 million in food to help with COVID-19 relief efforts to help our local communities make it. Learn more here .

US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Consumer Privacy Act of 2018, and its policy may be found here ( .

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

EEO is the Law poster is available here ( .

EEO is the Law poster supplement is available here ( .

Pay Transparency policy statement is available here ( .

US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 866-960-5886. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.