US Foods Learning Coordinator in Rosemont, Illinois
The Learnig Coordinator sources, plans and executes logistics for development programs and events.
Manages day to day vendor relationships to insure USF has access to a large variety of service and support. Reviews and records all vendor contracts relating to event management for compliance and standardization to USF legal requirements. Work with Legal to develop boiler plate contract language to use with vendors, including Master Service Agreements.
Work with key internal stakeholders to determine cost estimates and program budget. Tracks spending and adherence to budget; prepares management reports as needed.
Manages relationship and coordinates services with supporting suppliers including but not limited to: registration & online enrollment partner, destination management company, catering services, meeting room and audio/visual equipment requirements.
Assists in development of internal and external event promotional and preparation materials as needed.
Manages event staffing and scheduling; manages outside vendors and staff. Attends events, as appropriate, to direct staff and outside vendors and ensure events are executed in an efficient manner; expedites all problems and emergencies.
Manages training program schedule of classes, including facilities allocation, materials and pre- and post-work communication
Administers surveys and feedback tools (i.e. 360) as required to measure employee engagement, process effectiveness, talent development and application of learning programs. Includes communications with vendor and interfacing with participants as required.
Support talent management processes (e.g. Talent Review, Performance Management, Learning programs, etc) and drive utilization and follow through using reports, data analysis. Provide points of integration with other HR / talent related areas (HR generalists, talent acquisition. May include developing and managing an annual calendar, communication of timelines and deadlines, collecting data and generating analysis.
Project manage various programs such as technical skills training, change initiatives, leadership development programs and process deployments. Assist in the development and construct training manuals and training aids or supervise their development by outside suppliers.
Participates in the development of event / program agendas, objectives and deliverables, organization and logistics to ensure a successful experience. Discusses program venue needs with 3 rd party presenters and/or other content facilitators to ensure program needs are met.
Identifies problems and root causes related to talent management and learning programs, takes a consultative approach to proactively avoid and resolve issues.
Completes setup and initiation of web-based events, monitors active sessions (including acting as moderator and host, providing polling and whiteboard support, and recording sessions), and escalates technical issues to appropriate support group.
Coordinates delivery, tracking, and scheduling of training materials.
Coordinates and maintains inventory and purchase of all training materials and equipment.
Collects, evaluates and analyzes feedback from training activities and maintains current records of completed training activities. Makes recommendations for improvement.
Interfaces with LMS administrators concerning enrollments, rosters, and scheduling
Maintains and updates program calendar.
Overnight travel up to 25%
EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status
Education/Training: Four year degree in Business Management, Hospitality, Hotel Mgmt. or equivalent related experience.
Related Experience: Proven knowledge in organizing and managing all logistical aspects of mid to large size leadership programs within multi-billion dollar organization; experience in working with meeting related (or learning management system) sourcing and registration technology.
Excellent planning, organizational and project management skills.
Strong customer service orientation and attention to detail.
Comfort interacting with leadership at all levels of the organization.
Ability to manage concurrent projects and prioritize tasks.
Must possess strong analytical skills and be able to work under tight time constraints.
Strong communication skills, both oral and written are required.Must be able to work independently, with an ability to interact and build consensus among people.
Working knowledge of hotel industry including evaluating vendors and negotiating contracts.
Proficient in Microsoft Applications (Word, Excel, PowerPoint, Outlook).
Primary Location: Rosemont-IL
Schedule: Full-time Shift: Day Job
Job Function: Training
Job Level: Individual Contributor
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