US Foods Director - Replenishment Service Center (Produce Category) in Rosemont, Illinois

Job Description:

Basic Purpose-

The Director, Replenishment is responsible for establishing and achieving the overall key performance indicator targets (KPIs) for each Division under the Replenishment Service Center (RSC), as well as overseeing the day to day activities of the RSC team members. These KPIs include Customer service levels, inventory control metrics and cost accuracy for all Divisions managed by the RSC. Working in collaboration with each Division’s executive staff, the Director, Replenishment will be accountable for meeting or exceeding all AOP metrics, as well as meeting all budgetary goals and ensuring an efficient and effective service center.


Working in close collaboration with Division stakeholders, the Director leads the effort within assigned Divisions to define specific performance targets, and design and implement effective strategies to meet or exceed said targets.

Collaborate with suppliers and Alliant Logistics to identify key opportunities aimed at maximizing supply chain efficiencies.

Responsible for transitioning replenishment activities from assigned Divisions to a central location (The RSC).

Establish and maintain close collaborative relationships with Division leadership, serving as consultant and subject matter expert on all components of replenishment, driving replenishment success across assigned divisions.

Partners with the Division Staff to drive results and continuous improvement on KPIs including service levels, working capital, product cost accuracy and other replenishment metrics.

Conducts quarterly business reviews with each assigned division to discuss performance review issues and develop resolution strategies.

Provides ultimate oversight of the Managers of Replenishment and Replenishment Buyers regarding the training and utilization of standard Replenishment Foundations processes, ensuring a 100% utilization rating of the AWR forecasting system at the POD, and for adjusting to business changes as needed to maximize performance.

Analyzes performance, national and divisional metrics, etc. on a routine and ad hoc basis - identifying trends, opportunities and obstacles to success.

Performs skill assessments and executes training needs while working with the Foundations Team, IT resources, and others as required.

Ensures that Replenishment Foundations procedures and policies are consistent across all team members.

Acts as subject matter expert on Replenishment Foundations, PRISM, AWR and other applicable programs including their usage, capabilities and organization integration.



EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status



Education/Training: Four year degree or equivalent experience required.

Related Experience: Must posses 7 years of progressive replenishment management within Perishable categories; project management, training facilitation/documentation, metrics analysis and reporting experience highly preferred. Experience in replenishment management in the foodservice environment preferred.

Knowledge/Skills/Abilities: Must be proficient in the use of Microsoft Office, especially Microsoft Word and Excel as well as Microsoft Outlook. Must be extremely analytical and possess highly developed written/oral communication and interpersonal skills.

Primary Location: Rosemont-IL

Schedule: Full-time Shift: Day Job

Job Function: Buyer

Job Level: Director

Travel: No