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US Foods Business Architect in Rosemont, Illinois

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The Business Architect will lead the roadmap design and execution for retail systems. In partnership with the business stakeholders, and the Business Relationship Managers, the Business Architect defines future roadmap, and business requirements for IT initiatives that best meets business needs. The Business Architect translates business requirements to to-be business processes as well as to-be IT design requirements and maintains the Business backlog. The Business Architect drives the Buy vs Build decision making, alongside the Business Relationship Manager. The Business Architect presents roadmaps, strategic decisions, gap analysis and other analytical work products to IT and Business leadership to influence and support decision making.

We are seeking an individual with experience in retail technology like POS, labelling, scanning systems or overall ERP systems and technology to define retail technology strategy in partnership with business stakeholders and the Business Relationship Manager. The Business Architect assists with the relationship between the Retail Corporate team, Retail Store Operations, Enterprise Accounting and Finance team, Change Management Team, Director of Store Deployment, internal IT PMO, development, engineering, networking, quality assurance, and support IT teams and third-party vendors. Works with business and software vendors identifying improvements to software, understanding integration between USF and vendor software, and if issues arise, researching for a solution in partnership with technical teams and vendor. Provides oversight to PMs and Business Analysts in the team on business architecture and business analysis approach for project execution. Provides mentorship to Business Analysts on the team.


  • Facilitates meetings with Business executives, IT leadership and vendor representatives on various topics.

  • Builds and presents technology roadmaps, technology selection decisions, conceptual future state strategy, Gap Analysis, Business Processes, System flows, Business Requirements or Features/Epics

  • Facilitates discussions and aligns project and program roadmaps with technology leaders and teams for cross-functional projects between retail and broadline

  • Leads and Contributes to ideation on best breed or best value solution options analysis and decisions

  • Facilitates workshops to document As Is and To Be work process flows or provides oversight to Business Analysts as they conduct and deliver the same.

  • Advises Business on technology decisions and negotiates priority discussions

  • Negotiates defect versus enhancement discussion with Business and/or software vendor as a result of testing;

  • Prepares business process documentation, including work flows, RACI charts, and procedures;

  • Works with business owners and vendors to identify improvements to software applications, and recommends business process changes and/or technology enhancements

  • Translates strategic intent to specific deliverables in own area;

  • Develops expertise in retail technology vendor packages and/or software suites. Microsoft suite preferred.



  • Bachelor's degree required

Related Experience:

  • 5 years of general Business Analyst experience required;

  • 2 years of project management experience preferred;;

  • 2 years of product management experience preferred

  • Retail Systems experience preferred;

  • Experience working in a Management Consulting firm a plus;

  • Retail POS, Retail ERP, Retail inventory management, Retail receiving systems, Retail financial systems, PIM, Retail loyalty systems, Retail Promotions system, Customer master, retail CRM or other retail systems experience a plus.


  • Excellent written & verbal communication skills required;

  • Excellent presentation preparation and delivery skills required

  • Visio or Lucid Chart and diagramming experience required;

  • Business Process Modeling and Re-engineering experience is preferred

  • Prior Product Management experience with external vendor packages preferred;

  • Business Process Modeling and Business Process reengineering experience is nice to have.

Minimal travel will be required, but with ability to travel for up to 4-5 days at a time, to document processes, with little advanced notice (less than 10% per year).



EOE* Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status*


We're continually updating our safety procedures and taking every measure to ensure the protection of our candidates, associates and customers. Our workplace safety efforts include using sanitized interview rooms, social distancing, providing masks and gloves and sanitizing truck cab interiors. We also have COVID-19 Wellness Checks for anyone entering our facilities and safety barriers in select locations in our production facilities. To help our customers make it in this challenging time, we’re providing robust support including webinars, one-on-one consults with our experts and detailed reopening materials.

US Foods is proud to have donated $10 million in food to help with COVID-19 relief efforts to help our local communities make it. Learn more here .

US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Consumer Privacy Act of 2018, and its policy may be found here ( .

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

EEO is the Law poster is available here ( .

EEO is the Law poster supplement is available here ( .

Pay Transparency policy statement is available here ( .

US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 866-960-5886. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.