Pitt Ohio Systems Analyst in Rock Island, Illinois

Description/Job Summary

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry.

PURPOSE

To provide implementation and support services to a multi-site, mid-size network environment, including, but not limited to networking, server maintenance, and software implementation.

ESSENTIAL DUTIES

  • Support end users via ticketing system

  • Participates in 24x7 support and on-call rotation as required; available by cell at all times

  • Actively manage and maintain servers

  • Actively manage and maintain network

  • Serve as a resource to support business projects

  • Implement new technology and software

  • Assist in network security

  • Share responsibility for data backups

  • Attend and actively participate in team and department meetings

  • React to change productively and handle other tasks as assigned

  • MINIMUM REQUIREMENTS*

  • Valid Driver License

  • Two year technical degree preferred or equivalent work experience

  • Strong analytical and problem-solving skills

  • Strong level of experience with Microsoft Desktop and Server OS's, Microsoft Terminal Services, Microsoft Active Directory, Microsoft Exchange, Microsoft SQL Server, Microsoft IIS, VoIP phone systems, Security appliances, Backup software, Hub-and-spoke VPN network infrastructure, Wi-Fi and Mobile Device Management, and network troubleshooting

  • Experience in a highly virtualized, converged datacenter environment

  • Strong experience using service desk tools for ticket management

  • Strong written and verbal communication skills

  • Outstanding customer service and interaction skills

  • Excellent attendance

  • WORKING CONDITIONS/PHYSICAL DEMANDS*

  • Weekend and night hours occasionally required

  • Primarily sedentary work; Sedentary work involves sitting most of the time; May be occasionally required to exert up to 50 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects

  • The office environment is generally favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Environment includes co-workers talking on the phone within close proximity

  • Visual Acuity including regular use of items including a computer screen or monitor.

  • Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers

  • Talking and hearing required to communicate with and listen to others to share or receive information; May be occasionally exposed to noise including telephone, office machinery, and conversations of others

To navigate to the Dohrn Transfer Career Center and apply for this position, please go to dohrntransfer.balancetrak.com