PNC Business Analysis Consultant Sr - Non Technical in Downers Grove, Illinois

301130BR

Auto req ID:

301130BR

HR Job Code:

101062 Bus Analys Conslt Sr-Non Tech

Job Profile:

  • Directs the collection and interpretation of business requirements. Participates in the development and review of complex processes and procedures, workflow analytics and reporting. Serves as a subject-matter advisor to staff.

  • Oversees the development and maintenance of all applicable policy and procedure documentation.

  • Independently obtains and identifies the business requirements needed to carry out and improve complex business processes.

  • Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.

  • Drives the development, analysis and distribution of complex reporting.

Position City:

IL - Downers Grove

Position Title:

Business Analysis Consultant Sr - Non Technical

Line of Business:

Finance

Building Location:

IL417 - Corridors III

Job Type:

Regular

Total Hours Per Week:

40

Job Status:

Full Time

Shift:

Daylight

EEO Statement:

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law

Location(s):

IL - Downers Grove

Required Education and Experience:

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Job Specific Competencies:

Business Case Justification - Extensive Experience

  • Knowledge of the how's and why's of preparing and justifying business cases and value propositions; ability to justify business expenditures by identifying cost, benefits, ROI, opportunities, and risks.

Process Management - Extensive Experience

  • Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes.

Software Product Business Knowledge - Extensive Experience

  • Knowledge of and experience with the business aspects and operation of a software product; knowledge of the install base, current uses, future plans, and product vision.

Effectiveness Measurement - Subject Matter Expertise

  • Ability to measure the quality and quantity of work effort for the purpose of improvement.

Consulting - Extensive Experience

  • Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.

Problem Solving - Subject Matter Expertise

  • Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

Effective Communications - Extensive Experience

  • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Business Assessment - Subject Matter Expertise

  • Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.

Requirements Analysis - Extensive Experience

  • Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.

Project Management - Extensive Experience

  • Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.

Service Request Management Process - Subject Matter Expertise

  • Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests.

Problem Management Process - Extensive Experience

  • Knowledge of and ability to bring a reported problem to successful resolution.

Core Competencies:

Manages Risk - Working Experience

  • Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.

Customer Focus - Extensive Experience

  • Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.

Position Overview:

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Business Analysis Consultant Sr. (non-technical) in the Supply Chain Management Onboarding Team within PNC's Finance organization, you will be based in Downers Grove, Illinois.

The individual in this role will work with leadership in multiple lines of business within PNC, Sourcing, Procurement, and the PNC Risk Stewards to assess, identify, and mitigate vendor risk to PNC.

The position will enable the onboarding of a new vendor, or leveraging of an existing vendor for new scope of work, in a risk based approach, ensuring Line of business and vendor compliance with requirements of the Enterprise Third Party Management Program.

A high level of proficiency in Microsoft Excel is required for this role as is the ability to create and revise pivot tables, use data tables, and utilize add-ins.

Strong communication and presentation skills required.

Additional responsibilities include:

  • Directs the collection and interpretation of business requirements. Participates in the development and review of complex processes and procedures, workflow analytics and reporting. Serves as a subject-matter advisor to Line of Business and Vendors.

  • Participate in the development and maintenance of applicable policy and procedure documentation.

  • Able to work independently to obtain and identify business requirements needed to carry out and improve complex business processes.

  • Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.

  • Drives the development, analysis and distribution of complex reporting.