Metra Technical Training Specialist in Chicago, Illinois
Technical Training Specialist
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United States of America
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Metra is one of the largest and most complex commuter rail systems in North America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The agency is linking communities in Northeastern Illinois by providing safe, reliable, and efficient commuter service.
Reporting directly to the Operations Training, Manager of Technical Training (Engineering), the Technical Training Specialist will support the development and delivery of the Engineering Division training programs, particularly for the Track Department workforce. Follow instructor guides, installation guidance documents and other training documentation in the delivery of training in the traditional classroom and in the field, using a variety of techniques including lecture, guided discussions, hands-on demonstrations/ practice exercises, group exercises, scenarios, simulations, mock-ups, videos, presentations and other visual aids. Deliver initial, refresher and qualification training. Administer written and practical exams and make performance observations to qualify and re-qualify Metra’s workforce. Comply with Operations Training Delivery Standards and procedures. Update training documentation based on procedural, regulatory and equipment changes including delivery methods, course guides, job and training aids, participant guides and exams. Analyze and evaluate course assets (guides, assessments, practice exercises, job/training aids, learner surveys) and provide recommendations to improve the effectiveness of training programs. Support training activities to comply with Federal Railroad Administration (FRA) regulations and other regulatory agencies including U.S. Department of Transportation (DOT), American Public Transportation Administration (APTA), Occupational Safety and Health Administration (OSHA) and the National Transportation Safety Board (NTSB). Perform other related duties as assigned to meet the ongoing needs of the organization.
Candidates can expect salary offers that range from the minimum to the mid-point of the salary range. Metra provides full pay ranges so candidate can consider their growth potential.
Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration.
Bachelor's degree in Training & Development, Journeyman certification or in lieu of specified degree, any combination of education and experience may be substituted for the required degree that equals four (4) years in the development or delivery of informal and formal classroom training.
In addition to #1, must have four (4) years of experience either as an instructor or journeyman in a railroad, technical or manufacturing environment.
Must be General Code of Operations Rules and Metra Rules qualified OR have the ability to become rules qualified within 60 days of accepting the position.
Possess and maintain a valid driver's license.
Able to utilize a variety of training aids and presentation tools.
Present training in a logical, understandable fashion.
Use interpersonal skills to creatively engage and motivate learners.
Demonstrate excellent written and oral communications skills.
Knowledge of Microsoft Office Suite (Word, PowerPoint, Excel).
Manage training timetables and deadlines.
Ability to work independently and effectively prioritize a large workload.
Ability to assess learning styles and prescribe appropriate instruction methods.
Knowledge of adult learning theories is preferred.
Knowledge of how to facilitate a variety of teaching techniques is preferred.
Metra is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.
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