Bank of America Small Business Digital Deposits and Cross Sales Product Manager in Chicago, Illinois

Job Description:

Line of Business Job Description:

In partnership with the Head of Small Business Digital and the overall Digital team, the Small Business Digital Deposits and Cross Sales Product Manager will be responsible for managing all digital deposit related services as well as defining digital sales goals of our deposit products and driving to those goals. They will be responsible for 1) Homepage and cross channel sales, 2) Deposit Account Sales (research and application), 3) Deposit Account Servicing, 4) Statements, and 5) Business Investing. This person will also be charged with increasing digital enrollment, increasing engagement with online and mobile banking, and increasing customer satisfaction for small business deposits customers.

Job Requirements

  • 5+ years digital product management experience (banking not required)

  • 5+ years digital sales experience

  • Strong organizational, influence and communication skills

  • Strategic thinking along with solid execution skills

  • Strong understanding of technology and digitization and how it will continue to transform the retail and banking landscape

  • Direct digital experience across physical, on-line, ecommerce, mobile and virtual channels in a highly customer oriented sector

Preferred Skills

  • Forward thinking with a proven track record of successfully bringing next generation products, services and technologies to market

  • Listens to customer needs and makes decisions/takes actions that will help them achieve their goals

  • Strong combination of strategic thinking, detailed tactical planning and project management expertise

  • Demonstrates a bias for action and a commitment to building partnerships with others across the organization to achieve sustainable results

  • Team player who is most comfortable working in a fast-paced, dynamic environment and who brings strategic business acumen

  • Strong organizational and influencing skills across teams, ability to engage stakeholders, to understand change readiness, manage differences and create buy-in

  • Proactively monitor the market environment, changes inside and outside the industry, and use these observations to think “outside the box”

  • Organized thinker who can break down problems and turn them into opportunities

Bank of America will consider for employment qualified applicants with criminal histories consistent with San Francisco ordinance 17-14 and federal law applicable to Bank of America.

Posting Date : 12/03/2018

Location :

San Francisco, CA, 315 MONTGOMERY ST (CA5704),

Chicago, IL, 135 S LA SALLE ST (IL4135),

Charlotte, NC, ONE BANK OF AMERICA CENTER, 150 N COLLEGE ST,

  • United States

Travel : Yes, 10% of the time

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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Diversity & Inclusion

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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