Bank of America Digital Channels Manager in Chicago, Illinois
Act as a Digital Channels Product Manager for the client connectivity suite of solutions.
Core function and role requirements
Primary focus will be to drive the business strategy and define the roadmap for client connectivity solutions such as those provided by Data Transmission Services
Develop the strategy and execute client migrations to mitigate global information security concerns
Be a trusted advisor to key clients regarding connectivity solutions and gain insights related to evolving business needs
Perform webinars and other educational campaigns to improve product knowledge related to client connectivity solutions
Be a liaison to external parties such as third party vendors with a focus on industry trends and competitive insights
Work closely with internal teams such as Core Product Management, Sales, Operations, Servicing, and Technology
Support initiatives impacting the data transmission applications in support of business enablement goals and risk mitigation activities
Manage day to day activities related to real time/non real time production issues and escalations from internal LOBs and external clients
Must be intellectually curious
Strong detail orientation: Clearly understands data beyond top level analysis.
Strong communication skills: written, verbal, visual presentations and effective listening skills
Excellent interpersonal and relationship-building skills with the ability to communicate effectively with senior managers
Ability to influence others
Must think strategically and make sound judgment calls
Excellent organizational and program management skills
Possess a knowledge of Treasury Management products/solutions and Product Management acumen.
Proven ability to work in a demanding, fast-paced global environment; must be able to leverage cross-functional teams to deliver results to meet specific deadlines
Flexible work style to accommodate working with partners across the globe
Ability and desire to think creatively to deliver business results both independently and as part of a team
Technical skills: Advanced Excel, PowerPoint, Word, Access, SharePoint; ERP/TMS experience is desired
Undergraduate degree required. Minimum: BS or BA degree
Critical thinking/ problem solving skills
Financial services and/ or banking knowledge and experience
Ability to work in a team environment and to manage and perform multiple tasks simultaneously
Ability to provide creative solutions both independently and as part of a team for unique client needs
Corporate practitioner in the treasury space would be desired
Knowledge of Treasury Management and digital channels solutions
Strong influencing capabilities based on knowledge and experience
Posting Date : 03/29/2018
Chicago, IL, 135 S LA SALLE ST (IL4135),
New York, NY, BANK OF AMERICA TOWER, ONE BRYANT PARK,
- United States
Travel : Yes, 15% of the time
Full / Part-time : Full time
Hours Per Week : 40
Shift : 1st shift
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