Bank of America Digital Channels Manager in Chicago, Illinois

Job Description:

Act as a Digital Channels Product Manager for the client connectivity suite of solutions.

Core function and role requirements

  • Primary focus will be to drive the business strategy and define the roadmap for client connectivity solutions such as those provided by Data Transmission Services

  • Develop the strategy and execute client migrations to mitigate global information security concerns

  • Be a trusted advisor to key clients regarding connectivity solutions and gain insights related to evolving business needs

  • Perform webinars and other educational campaigns to improve product knowledge related to client connectivity solutions

  • Be a liaison to external parties such as third party vendors with a focus on industry trends and competitive insights

  • Work closely with internal teams such as Core Product Management, Sales, Operations, Servicing, and Technology

  • Support initiatives impacting the data transmission applications in support of business enablement goals and risk mitigation activities

  • Manage day to day activities related to real time/non real time production issues and escalations from internal LOBs and external clients

Required Skills:

  • Must be intellectually curious

  • Strong detail orientation: Clearly understands data beyond top level analysis.

  • Strong communication skills: written, verbal, visual presentations and effective listening skills

  • Excellent interpersonal and relationship-building skills with the ability to communicate effectively with senior managers

  • Ability to influence others

  • Must think strategically and make sound judgment calls

  • Excellent organizational and program management skills

  • Possess a knowledge of Treasury Management products/solutions and Product Management acumen.

  • Proven ability to work in a demanding, fast-paced global environment; must be able to leverage cross-functional teams to deliver results to meet specific deadlines

  • Flexible work style to accommodate working with partners across the globe

  • Ability and desire to think creatively to deliver business results both independently and as part of a team

  • Technical skills: Advanced Excel, PowerPoint, Word, Access, SharePoint; ERP/TMS experience is desired

  • Undergraduate degree required. Minimum: BS or BA degree

  • Critical thinking/ problem solving skills

  • Financial services and/ or banking knowledge and experience

Desired Skills:

  • Ability to work in a team environment and to manage and perform multiple tasks simultaneously

  • Ability to provide creative solutions both independently and as part of a team for unique client needs

  • Corporate practitioner in the treasury space would be desired

  • Knowledge of Treasury Management and digital channels solutions

  • Strong influencing capabilities based on knowledge and experience

Posting Date : 03/29/2018

Location :

Chicago, IL, 135 S LA SALLE ST (IL4135),


  • United States

Travel : Yes, 15% of the time

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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