Bank of America Commercial Support Specialist - Commercial Banking - Chicago in Chicago, Illinois

Job Description:

Serves as primary partner and analysis resource for relationship managers in the management of their portfolio. Analyzes and offers client deepening opportunities, identifies potential revenue run-off or increases and makes appropriate recommendations. Coordinates Client Management Process (CMP) activities including monthly team meetings, regular updates to the Client Action Plans, pre-call planning and client planning session preparation. Produces effective industry, prospecting, and client research for use in the sales process, and assists client team with sales presentation content. Maintains primary responsibility for Navigator coverage including deal team participants, client contact info, deal pipeline, industry/legal codes, and systems of record linkages with efficient timeliness, completeness and accuracy. Has primary responsibility for Customer Due Diligence processes by ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering and related Know-Your-Client activities. Executes national and regional initiatives (ex. Client Survey Contact, Pipeline exceptions), self-identified audit issues, AML/KYC refresh, remediation projects and supports annual client migration. Manages risk activities related to wires, check fraud, overdraft/ uncollected funds and serves as point of contact for overdraft monitoring and escalations.

Required Skills:

• Awareness and understanding of bank products and solutions used by commercial clients

• Solid business acumen and sound analytical thinking in support of sales activities

• Self-starter who takes charge in absence of detailed instruction; effectively initiates solutions

• Strong interpersonal and overall communication skills (written and verbal)

• Ability to effectively manage time and prioritize to meet deadlines; highly productive and

efficient multi-tasker

• Collaboration and teaming skills

• Strong client focus

• Bachelors/Undergraduate degree preferred

• Strong proficiency with Microsoft office (Excel, PowerPoint & Word)

Desired Skills:

• Knowledge of Global Commercial Banking businesses and CMP

• Strong analytical skills

Posting Date : 07/17/2018

Location :

Chicago, IL, 135 S LA SALLE ST (IL4135),

  • United States

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

Assistance for Applicants with Disabilities

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .

Diversity & Inclusion

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Frequently Asked Questions

Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.