Sears Holdings Service Technician, Small Engine Repair in Hoffman Estates, Illinois
Service Technician, Small Engine RepairJob ID: 883646BRBrand: SearsEmployment Status: Regular, Full-time
Repair/InstallationHoffman Estates, IL 60169, USOctober 2, 2017
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Sears Home Service, the home solutions division of Sears Holdings Corporation, is the nation’s largest product repair service provider, providing more than 52 million solutions for homeowners annually is looking for an experiencedIn-Home Service Technicianwith a great attitude and the ability to help customers with their appliance repairs.As a Small Engine Repair Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.SERVICE TECHNICIAN * LAWN EQUIPMENT REPAIR * SMALL ENGINE REPAIRAt Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.For the Service Technician, we provide the following:Service vanSpecialized toolsUniformsLaptop computerSmartphoneHome dispatched (most locations)Industry trainingVarious incentive plansCareer opportunities
SERVICE TECHNICIAN * LAWN EQUIPMENT REPAIR * SMALL ENGINE REPAIRAs a Small Engine Service Technicians have opportunities to repair Lawn and Garden Equipment, Riding Mowers, Push Mowers, Tractors, Tractor Attachments, Tillers, Snow Throwers, Log Splitters, Chippers, Shredders, VACs, Grills, Power Tools, Garage Door Openers, Recreation Equipment and a variety of home appliances in the customers’ homes.Repair responsibilities include:Providing timely and quality repairs of customers’ productsMaintaining high-quality customer service and carePromoting and selling additional products and servicesMeeting key performance metrics and/or productivity goalsProviding knowledgeable and courteous repair serviceLooking for ways to improve business performance and enhance the customer experienceCommunicating benefits of the Value Added Services Process to the customerMaintaining truck stock inventory within the prescribed company guidelines and standardsFollowing the truck maintenance schedule and keeping a clean, organized truckSERVICE TECHNICIAN * LAWN EQUIPMENT REPAIR * SMALL ENGINE REPAIRAs Small Engine Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.Requirements of the Service Technician role include:High school diploma or general education degree (GED)At least 1 – 2 years of small engine repair technician experience, preferredAbility to use a computer for parts inquiries and orderingWorking mechanical knowledge, including the use of tools and test equipmentAbility to perform accurate repair of customer productAbility to follow directions and specific process steps to ensure quality workmanshipFlexibility to work variable and flexible hours, including overtimeMust complete all technician training elements within required timeframesMust possess and maintain a valid state driver’s license for the state in which you are applyingMust be at least 18 years of ageAbility to occasionally lift up to 100 lbs.
Equal Opportunity Employer / Disability / Vet.