Accenture Sales Operations Capability Senior Manager in Chicago, Illinois
Title: Sales Operations Capability Senior Manager Location: USA Job Number: 00513805
The Sales Operations Senior Manager key responsibilities include:
Build capabilities to develop innovative new Sales Operations services. Includes partnering with Accenture teams as well as third parties. Examples of capabilities include analytics, AI, technology, automation, RPA, and operational excellence.
Provide guidance, review, and support to global sales pursuit teams to develop innovative solutions for clients. Sales support activities may include providing guidance on qualification, answering RFPs, assisting with sales materials, presenting in client presentations, reviewing solutions, assisting solution architects, etc…This will involve travel/in-person support as well as remote support for client meetings/orals.
Provide Subject Matter Expertise to existing Sales Operations delivery teams to improve operations. This involves partnering with multiple teams including technology, business excellence, analytics, solution architecture, and others.
Establish key Capability collateral, including Intelligent Delivery Solution elements, best practices, thought leadership, and sales collateral
Manage a Capability Action Network for Sales Operations globally to proliferate best practices throughout our global base. Key responsibilities include creating/maintaining a global community roster, planning and executing sessions, managing a global collaboration community.
Develop thought leadership materials and POVs which may include external publications and discussions with Industry analysts
Leverage in-depth understanding of the Accenture Operations standard processes and processes in place across the broad delivery network to develop and improve the way we deliver Sales and Customer services to our clients.
May manage other team members
Estimated 30% travel
Availablity for conference calls early/late as needed to serve a global team
Minimum of 10 years’ sales support experience
Minimum 3 years’ experience in Sales back office functions (eg Configure-Price-Quote, Incentives, Orders, Contracts)
Minimum 3 years’ sales analytics experience including thought leadership, development, and client engagements
Minimum 3 years’ expereince delivering sales related consulting and BPO services to clients
Experience with Communications, Media, Technology industries, Products, and Financial Services Industry
Candidate located on the West Coast
Experience delivering client outsourcing programs
Experience and comfort working with senior level clients including C-suite
Experience supporting sales efforts including solutioning, client presentations, and RFP response
Experience creating high quality, client facing material
Excellent communication skills
Excellent Project Management Skills
Excellent Knowledge of Excel, Macros, MS office (PPT and Word) and Reporting tools
Excellent collaboration and network building skills
Ability to work in ambiguous, high paced environment
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
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