Accenture Application Performance Diagnostic Engineer in Chicago, Illinois

Title: Application Performance Diagnostic Engineer Location: USA Job Number: 00516995

Are you ready to step up to the New and take your technology expertise to the next level?

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

People in our Client Delivery& Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

As part of our Advanced Technology & Architecture (AT&A) practice, you will lead technology innovation for our clients through robust delivery of world-class solutions. You will build better software better! There will never be a typical day and that’s why people love it here. The opportunities to make a difference within exciting client initiatives are unlimited in the ever-changing technology landscape. You will be part of a growing network of technology experts who are highly collaborative taking on today’s biggest, most complex business challenges. We will nurture your talent in an inclusive culture that values diversity. Come grow your career in technology at Accenture!

The Performance Engineering practice within Accenture Technology is focused on optimizing the performance and scalability of enterprise applications through the combination of:

  • Testing : Analyzing, planning and executing production-like simulations across mobile and web solutions to identify & remediate performance problems, prevent production outages, and guarantee predictable performance.

  • Diagnostics & Monitoring : Instrumenting the complete application architecture to provide real user and system performance data to provide insight into the root cause of all application bottlenecks, enable real time visibility to reduce risk exposure.

  • Performance Analytics : Measuring the relationship between end-to-end performance, user behavior, and business goals to maximize the digital business, improve business KPIs, and increase client retention.

  • Business Optimization : Empowering digital businesses with contextual intelligence to visualize, quantify and maximize the business value of performance to improve the quality & performance of the business, increase customer satisfaction, and protect brand reputation.

As an Application Performance Diagnostic Engineer, some of your key responsibilities may include:

  • Defining the strategy for enabling performance diagnostics and monitoring through the use of an Application Performance Management (APM) tool, other monitoring tools, and diagnostic techniques.

  • Identifying, evaluating, and recommending monitoring tools and diagnostic techniques relevant to the application architecture. Assess gaps in as-is monitoring tool capabilities and recommend tools to augment or replace.

  • Learning an application's design to assess for performance risks and identify areas to apply past learnings

  • Instrumenting applications to enable performance diagnostics and monitoring

  • Collaborating with Performance Engineering leads and project team to review and refine application NFRs, SLAs, & KPIs to create acceptance criteria and performance budgets necessary to measure, validate, and improve performance

  • Collaborating with developers to promote the concept of performance engineering during all phases of the SDLC to detect and correct performance issues earlier in the lifecycle

  • Monitoring application performance during performance tests or production usage through the use of APM and other monitoring tools to isolate the fault domain, dive deep into application code, and identify root cause of performance issues.

  • Utilizing static code and dynamic code analysis to identify performance and maintenance concerns

  • Profiling application performance from end-user perspective to inventory performance concerns and suggest tuning opportunities across the application stack

  • Performing deep dive JVM analysis examining garbage collection logs, heap dumps, and thread dumps as needed.

  • Documenting performance findings and recommendations

  • Interacting with client and/or Accenture development, operations, and infrastructure resources to recommend solutions to remediate performance issues

  • Participating in re-architecture, redesign, and refactoring decisions to satisfy performance requirements

  • Developing dashboards and reports to provide ongoing visibility into the performance of client applications

  • Contributing learnings and experiences to the Accenture Performance Engineering community

Qualifications:

Basic Qualifications

  • Minimum of 2 years hands-on experience with performance tuning, diagnostic or monitoring

  • Minimum of 2 years hands-on design / development experience (e.g. Java, .Net, etc.)

  • Minimum 1 year hands-on experience performance diagnostics tools (e.g. AppDynamics, Dynatrace, New Relic, CA APM (previously Wily Introscope), etc.)

  • Ability to travel 100%

Preferred Qualifications

  • Bachelor’s degree or equivalent work experience

  • Previous Consulting experience

  • Experience with distributed computing, Web Services, SOA, and JEE design concepts

  • Experience delivering software designed for high concurrency, scalability, or availability

  • Experience using Application Performance Management (APM) tools (e.g. AppDyanmics, DynaTrace, New Relic, CA Introscope APM, HP Diagnostics)

  • Participant in Agile software development process

  • Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning

  • Comfortable navigating UNIX/Linux command line to assess OS performance

  • Hands on analysis, reverse engineering, debugging, and profiling Java code (e.g. Eclipse Profiler, Eclipse TPTP, JProbe, JProfiler, Yourkit, VisualVM, Valgrind, NetBeans profiler, JConsole, JBoss Profiler, JAMon, JRocket Flight Recorder)

  • Experience debugging web applications using HTTP proxy or browser-plugin tools (e.g. Firebug, Chrome Developer Tools, Fiddler, HTTPWatch, HTTP Analyzer, Charles, YSlow)

  • Experience analyzing the performance and health of a JVM or Application Server (e.g. IBM WebSphere, Oracle AS, BEA WebLogic, JBoss, Tomcat, Glassfish)

  • Experience with usage of common application protocols and messages (e.g. TCP/IP, HTTP, SOAP, RESTful APIs, XML/JSON, JDBC, JMS/MQ)

  • Experience analyzing network messages using a packet capture tool (e.g. WireShark,TcpDump, WinDump)

  • Experience with SQL development and tuning

  • Exposure to Cloud, SaaS, and virtualization concepts and performance concerns

  • Exposure to application threading and concurrency concerns

  • Working knowledge of operating system design , processes, and threading model

  • Ability to work in other languages such as JavaScript, Ruby, PHP, Perl, Python, Powershell, and Linux shell scripting

Professional Skill Requirements

  • Proven ability to build, manage and foster a team-oriented environment

  • Proven ability to work creatively and analytically in a problem-solving environment

  • Desire to work in an information systems environment

  • Excellent communication (written and oral) and interpersonal skills

  • Excellent leadership and management skills

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Job: Technology Architecture